Terms & Conditions of Sale

Handmade Products

All items are individually handmade from 90% Chenille and 10% cotton fiber. Slight variations in color, pattern, or size may occur and are part of the unique character of each product.

Pricing & Payment

  • All prices are listed in USD (or your preferred currency).
  • Payment is required in full at the time of checkout.
  • International buyers are responsible for any currency-conversion fees charged by their payment provider.

Shipping & Delivery

  • Orders are processed within 3–5 business days after payment confirmation.
  • International delivery usually takes 10–21 business days, depending on the destination and customs procedures.
  • Any customs duties, taxes, or import fees are the responsibility of the buyer.

Returns & Refunds

  • Returns are accepted within 7 days of delivery only if the product is unused and in its original condition.
  • Shipping costs for returns are paid by the buyer.
  • Refunds are issued after the returned item is received and inspected.

Order Cancellations

Orders may be cancelled within 24 hours of purchase by contacting us directly. After this period, cancellations cannot be guaranteed.

Liability

We are not responsible for delays caused by customs, natural events, or courier issues once the package has been shipped.

Acceptance of Terms

By placing an order, you acknowledge that you have read and agree to these Terms & Conditions.